service
Our company is a leading intelligent technology enterprise,
Pre-sales
- Free solution design
Our professional technical team provides fully customized car wash solutions tailored to your site size, daily vehicle flow, budget, and future operation needs. Each solution includes equipment matching, functional configuration, and efficiency evaluation to ensure stable, high-efficiency operation from the beginning.
- Free site layout planning
We provide free and detailed guidance on foundation treatment, drainage design, circuit layout, and vehicle access routes. With professional planning, space utilization can be improved by more than 30%, effectively reducing later reconstruction costs and installation risks
- Free technical consultation
Our engineers provide 7×12 hours online professional consultation covering model selection, water & electricity consumption calculation, daily maintenance, and fault prevention, helping you make more scientific and cost-effective choices.
- Transparent quotation & delivery lead time
We offer clear, itemized quotations with no hidden charges. We strictly control production cycles and ensure on-time delivery as agreed, so you can arrange installation and opening plans accurately in advance.
After-sales
- 1-year full machine warranty
We provide a full 12-month warranty for the entire machine. Non-human-caused damage to core parts and electrical components will be repaired or replaced free of charge, strongly protecting your early operation cost.
- Lifetime technical support
We provide lifelong professional technical support including remote debugging, parameter setting, system maintenance, and troubleshooting. Our team responds quickly to ensure long-term stable operation of your equipment.
- Fast spare parts supply
We maintain sufficient stock of original spare parts and support global fast delivery. Most conventional parts can be shipped within 24–48 hours, minimizing equipment downtime and business loss.
- Remote after-sales service
Our multilingual technical team provides real-time remote diagnosis, video guidance, and online debugging. More than 90% of daily problems can be solved remotely, greatly improving maintenance efficiency.
- Free system upgrades
We regularly launch free system software updates, function optimizations, and new module upgrades. You can enjoy the latest technology improvements at no extra cost to keep equipment competitive.